Pan Pacific Hotels Group Oceania Hotels earn 2017 TripAdvisor Certificate of Excellence

1 Jul 2017 | Global News

Pan Pacific Hotels Group announced that at the end of June they received a TripAdvisor Certificate of Excellence for all four PPHG Oceania Properties which include PARKROYAL Darling Harbour Sydney, PARKROYAL Parramatta, PARKROYAL Melbourne Airport and Pan Pacific Perth. Now in its seventh year, the achievement celebrates hospitality businesses that have earned great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, restaurants and attractions located all over the world that have continually delivered a quality customer experience.

“With over 390 million unique visitors per month the TripAdvisor platform is a critical part of our hotel business and our conversation with our guests. For all four of our properties to receive this recognition re-enforces our strong position in the region and the ability of our team at each property to exceed our traveller’s expectations. We are delighted with this honour and will continue to engage and encourage our guests to share their experiences at our Oceania properties moving forward especially the new Pan Pacific Melbourne opening on 28th July 2017. We are also delighted to recognise that an additional eleven other PPHG properties were also recipients this year.” Kurt Otto Wehinger, Area General Manager Oceania.

“TripAdvisor is excited to announce the recipients of the 2017 Certificate of Excellence, which celebrates hospitality businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition allows us to publicly honor businesses that are actively engaging with customers and using feedback to help travelers identify and confidently book the right property at the right price.”

The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.


About Pan Pacific Hotels Group
Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages over 30 hotels, resorts and serviced suites with more than 11,000 rooms including those under development in Asia, Oceania, North America and Europe. The Group comprises two acclaimed brands: “Pan Pacific” and PARKROYAL. “Pan Pacific” is a leading brand in Asia and the Pacific Rim with hotels offering premium accommodations and services. PARKROYAL is a collection of comfortable leisure and business hotels and resorts located in the heart of cities and interesting locales across Asia Pacific. For more information, visit

About Global Hotel Alliance

Global Hotel Alliance (GHA) is the world´s largest alliance of independent hotel brands. GHA currently includes brands such as Alila, Anantara, Art Series, AVANI, Corinthia, Doyle Collection, First, GLO, Individual Collection, Kempinski, Leela, Lungarno Collection, Marco Polo, Meritage Collection, Meydan, Mokara, Niccolo, NUO, Omni, Outrigger, Pan Pacific, PARKROYAL, Per AQUUM, QT, Rydges, Rixos, Shaza, Tangram, Thon, Tivoli, Ultratravel Collection and Viceroy encompassing over 550 upscale and luxury hotels with over 110,000 rooms in 76 different countries.

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