Savour memorable travel experiences with our guest loyalty programme, DISCOVERY. Be recognised and rewarded with authentic, valuable experiences across over 550 properties worldwide.

Membership is complimentary.


Membership Benefits

Live like a local in each city with exclusive behind-the-scenes access to special activities, cultural experiences, attractions and events not easily available or accessible to the general public.

Be Rewarded for Your Stays

Every qualifying room night spent in a Global Hotel Alliance (GHA) hotel counts towards your next membership tier. So, the more nights you stay, the faster you’ll get upgraded.





After 10 nights


After 30 nights

Choice of newspaper

Complimentary Internet

Complimentary bottled water

Exclusive member offers

Upgrade to next room category at check-in*

Check-out as late as 3pm*

Guaranteed room availability 48 hours prior to arrival**

Double upgrade at check-in*

Check-in as early as 9am*

Check-out as late as 6pm*

Guaranteed room availability 24 hours prior to arrival**


*Subject to availability
**Excludes certain dates and exceptional events that generate high demand. You will find an overview of the Extraordinary Demand Dates here.

Speak with our associates at the front desk upon check-in for your complimentary DISCOVERY membership or enrol online.

The DISCOVERY Programme is not available at PARKROYAL Serviced Suites, Singapore, Pan Pacific Serviced Suites Beach Road, Singapore, Pan Pacific Serviced Suites Orchard, Singapore, Pan Pacific Serviced Suites Ningbo, PARKROYAL Serviced Suites Kuala Lumpur and not applicable for stays at the serviced suites in Pan Pacific Hanoi, Pan Pacific Tianjin and Pan Pacific Xiamen.

More Loyalty and Awards

Frequent Flyer Programme

Fly with our valued travel partners, and enjoy more privileges with additional frequent flyer miles awarded for each qualifying stay.