Pacific Club Experience

Pacific Club Privileges

Enhance your experience at Pan Pacific Suzhou with premium services and amenities available at our Pacific Lounge.

Access to Pacific Lounge

  • Complimentary afternoon tea and refreshment from 3:00pm to 5:00pm
  • Complimentary happy hour cocktail from 6:00pm to 8:00pm
  • Complimentary use of computer and printing service
  • Complimentary two-hour use of Pacific Club Meeting Room (subject to availability, bookings are recommended)

In the privacy of your own room

  • Complimentary Cable & Wireless internet access
  • Complimentary soft drinks in minibar (Coke, Sprite, Local Beer and Mineral Water) and welcome fruit
  • Complimentary local phone calls
  • Turndown service
  • Preferred choice of pillows from an extensive selection including buckwheat hull organic, feather, foam and coil polyester (subject to availability)
  • Complimentary shoe polishing

In other locations of the hotel

  • Complimentary breakfast at Pacific Lounge (Level 1, Pacific Wing) or Garden Brasserie (Level 1, Main Building) from 6:30am to 10:00am for weekday / from 6:30am to 10:30am for weekend and public holidays
  • Recreation centre in the main building
  • Complimentary access to Pan Men Garden

Exclusive service

  • Express check in and check out services
  • Late check out until 2:00pm (depending on the occupancy)
  • Laudry and/or pressing of up to two pieces of clothing per night of stay (non-cu,ulative; dry cleaning not applicable; operating hours fro laundry is from 8:30am to 8:30pm)
  • 24-hour club service
  • Use of Pacific Club private dining rooms with prior reservation
  • 50% savings on secretarial services at the Pacific Centre