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For Best Rate,
Always Book Direct.
Be it a meeting, conference, exhibition or a creatively themed event, our dedicated team of expert planners will help you make your event an exquisite experience. Let us help you choose a conducive location for a successful meeting.
With our meetings commitment, we will meet and exceed your expectations by focusing on these key areas to deliver an exceptional experience.
• Superior product knowledge
Our meetings professionals are certified and trained to be creative and think for and on behalf of the meeting organizers to ensure your event is memorable one. We promise the following:
• Completeness of the sales contract
• Expertise in handling your event
• Responsiveness to your needs
• Desire for your business
• Flexibility in negotiations
• Inspiration in planning and delivery
• Highly personalised site inspections
When you visit us for a site inspection, you will be accompanied by a member of our senior management.
• Seamless event management
We will handle any potential concerns with the utmost speed and professionalism to ensure your full satisfaction. A dedicated Conference Service Manager will be your single point of contact from the planning through to the completion of your event; while an AV expert will always be by your side to ensure your IT and AV needs are verified and attended to with utmost care and attention.
• Enriching your event
Our associates will be fully briefed, providing highly attentive service together with the utmost discretion. An experienced culinary presence will be seen and felt before and during refreshment breaks and meals. Our associates will be responsive in finding effective solutions to unforeseen problems, quickly and discreetly and will give you, the meeting planner, their total support to ensure a successful event. We also value a post-programme conversation with our General Manager as we believe this helps us strive to maintain high standards by constantly monitoring our service.
• Personalised billing procedures
Whatever your billing needs, we will personalise procedures in advance and guarantee your final bill within five business days of your programme’s successful conclusion.
Our Rooms and Suites
Featuring traditional Suzhou gardens and ancient Chinese aesthetics fused with modern comforts and luxury, each of the 480 rooms and suites at Pan Pacific Suzhou offers you a refreshing experience.